DELIVERY, WITHOUT THE GUESSWORK
Where is my squishy?
Check your secure order page for live delivery updates, or send us the details below and our friendly UK support team will help.
For your privacy, order details are only shown after secure sign-in or through the unique link in your Shopify email.
THE FASTEST WAY TO CHECK
Your tracking link is already waiting
Shopify sends a secure order-status link so your personal delivery information is never displayed publicly.
- 01Open your dispatch email
Look for an email from My Squishy UK confirming that your order is on the way.
- 02Select “View your order”
This opens your private Shopify order page with the latest fulfilment information.
- 03Follow the carrier update
When tracking is available, use the carrier link to see the latest scan and delivery progress.
CAN'T FIND THE LINK?
Let us find it with you
Send the information used at checkout. We will match it securely and reply to the email address on your request.
- ✓ Your order number usually starts with #
- ✓ Use the same email address used at checkout
- ✓ Never send payment or card information